I can’t count the number of times I’ve left an internal voicemail with a fellow co-worker only to have them call me back and enquire why I was calling.
I get this a lot:
User: “I saw you called”,
Me: “Yea I did, did you check the voicemail that I left? I kind of explain why I called you.”
User: “Oh, no I didn’t”.
Me: “So you completely missed the big blindingly red light on your phone that indicates you have a voicemail?”
User: “Yea I don’t really use it, whats up?”
Me: *Bangs head against wall*
It’s aggravating to have to explain yourself over and over again to the technopeasants that refuse to use technology that has been put there to help them. “Oh is checking voicemail too difficult a task for you? You shouldn’t be here then, here’s your badge, go stand in the corner.”
You’re kind of expecting the user to call back with a response to your question but instead you have to waste more time by explaining what it is you called about in the first place. Lately it’s hit or miss, sometimes they do check, other times they don’t.
Filed under: Adventures @ Work | Tagged: rant, voicemail
Just tell them you were calling to let them know to check their voicemail then end the call as quickly as is professionally possible.
So you actually leave a message that is not “Please call me back”?
You REALLY do not get it, do you? It is blindingly obviously that the product (vastly over-complicated tech) is not fit for purpose.
YOU are clever at tech. I envy you.
MOST people, including myself, are NOT.
Hello! We are customers too! You know, the guys who are always right?
WE DO NOT DESIRE TO HAVE THE PLETHORA OF EXTRAS TO CLICK that the Gates & Jobs theory suggests. We want it simple.
The purpose for which tech needs to be fit is: to give an essentials-only system for commoners to use.
Clever people are always nagging me to use fancy stuff such as voice or video. If I explore it, it confronts me with a mass of options to download. If the service does not come simple and built-in when I buy the PC, it does not win my custom. Pay for extras? Learn fancy stuff? Get lost!
Anyway, why does the dratted recording not start when one clicks the email? Why does one have to do an extra click?. You REALLY do not get it. You are NOT kidding…
Cy Quick at mydigest.wordpress.com
y Quick
PS
Please clean off the ‘y Quick’ leftover on the above, that is, if you desire to keep my comment.
See how your tech does not always fit the need? The ‘y Quick’ was off the bottom of the working space as I finished my comment because the comment does not expand interactively as it blindingly obviously needs to.
The slidey thing at the right does not not cut it for the purpose. Who wants to bother with slidey things?
I have just noticed the title about using the tools, and the line:
…technopeasants that refuse to use technology that has been put there to help them…
Yippee! I have a name now! I am a technopeasant! I am so proud!
By the way, we technopezzies pay our taxes and have rights. And one right is to spurn your gifts of tech-nolly-folly and tooly-woolies with silly names like Google.
Use the tools? Listen, I try to be polite, but I fume inside. Hey, it is not your fault. You are just a clever guy who is not equipped with the brain-ware to relate to us pezzies. We forgive you. But hearken unto our words we pray… WE WANT LESS! NOT MORE!
PPS
Actually, no need to keep the PS. A a few typos kinda slipped in there somehow… Aw shucks and stuff…
Needless to say: no need to keep this PPS either…
As the man said:
“…give me the simple life…”